Please double check your shipping info. Especially if it's been auto-filled. We are unable to update your address once an order is accepted and are not responsible for mis-delivered packages due to customer error. Goorin is not responsible for stolen

Please double check your shipping info. Especially if it&apos;s been auto-filled. We are unable to update your address once an order is accepted and are not responsible for mis-delivered packages due to customer error. &#xA0;<h3 id="shipping-policies">Shipping Policies:</h3><ul><li>Orders $75 and over are eligible for free standard shipping within the United States!</li><li>Orders $99 USD and over are eligible for free standard shipping within the Canada &amp; Mexico!&#xA0;<ul><li>*fedoras are not eligible for free international shipping</li><li>*additional shipping charges are non-refundable </li></ul></li><li>Currently, shipping to APO, MPO, FPO addresses and PO boxes are not available.&#xA0;Our apologies for any inconvenience.</li><li>Orders placed will be processed the following business day (M-F) and delivery excludes weekends &amp; holidays. Packages will be delivered M-F.</li><li>**All international orders are final sale** and we do not offer international order returns at this time.</li></ul><h3 id="shipping-options">Shipping Options:</h3><ul><li>Domestic Basic Economy- By default all domestic orders ship via DHL Ecommerce Ground or FedEx Ground (dependent on package weight). Final delivery of DHL Ground shipments will be handled by USPS.<ul><li>Estimated lead times for&#xA0;Domestic Basic Economy: 5-10 business days</li><li>Fedoras and large packages will ship via FedEx Ground</li></ul></li><li>Domestic Standard Max&#xA0;- Offered where available for an added cost. Cost is calculated directly from DHL and will vary based on delivery location, weight, and box size. Final delivery of DHL Max shipments will be handled by USPS.<ul><li>Estimated lead times for Domestic Standard Max: 4-7 business days</li><li>Additional shipping charges for Domestic Standard Max delivery are non-refundable. This includes, but is not limited to, late arrival due to transit delays which are out of Goorin Bros. control.&#xA0;</li></ul></li><li>Domestic Expedited- Offered where available for an added cost. Cost is calculated directly from FedEx and will vary based on delivery location, weight, and box size.<ul><li>Estimated lead times for&#xA0;Domestic Expedited: 2-4 business days</li><li>Additional shipping charges for Domestic Expedited delivery are non-refundable. This includes, but is not limited to, late arrival due to transit delays which are out of Goorin Bros. control.&#xA0;</li></ul></li><li>International Basic Economy&#xA0;- Will be shipped via DHL or FedEx with final delivery handled by local carrier.<ul><li>**All international orders are final sale**</li><li>Estimated lead times for&#xA0;International Basic Economy: 6-15 business days</li></ul></li><li>International Expedited&#xA0;- Will be shipped via FedEx with final delivery handled by local carrier.<ul><li>**All international orders are final sale**</li><li>Estimated lead times for International Expedited: 3-8 business days</li></ul></li></ul>Goorin is not responsible for stolen packages once confirmed delivered. If package theft is a concern to you, you can typically request a hold for pickup directly with the carrier or leave them a note. &#xA0;<h3 id="transit-delays">Transit Delays: </h3>Any transit delays are unfortunately out of our control. Your Goorin support team is always here to help but we have no additional info past what is noted by the carrier. Please refer to your tracking for any and all updates concerning delivery times.

Shipping Information

In the event your package is damaged/incorrect, not received, or appears to be lost in transit. Please contact customer support as soon as possible: support@goorin.com Our team will be happy to help. Claims must be received via email with regards to

In the event your package is damaged/incorrect, not received, or appears to be lost in transit. Please contact customer support as soon as possible: <a href="mailto:support@goorin.com" style=" text-decoration: none;">support@goorin.com</a> Our team will be happy to help.&#xA0;Claims must be received via email with regards to the following time-frames:<ul><li>Package not received, but noted as delivered by the carrier - 5 days from date of delivery noted on tracking.</li><li>Package received damaged or incorrect - 5 days from date of delivery noted on tracking.</li><li>Package lost in transit - Within 15 days of last tracking update.</li></ul>If a claim is not received via email within the allotted time-frame, your claim may be denied and Goorin will not be held responsible.&#xA0;*Goorin is not responsible for stolen packages once confirmed delivered. If package theft is a concern to you, you can typically request a hold for pickup directly with the carrier or leave them a note.

Missing or Damaged Package?

Still scratching your head? No stress—we’ve got you. Send us an email with whatever details you’ve got, order number or not, and we’ll figure it out together fast.

Shipping and Delivery

Shipping Information

Missing or Damaged Package?